Basics Of Front Desk Design
The Front Desk needs to consider the following Criteria:
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How many team members will be stationed at the front desk, both primarily and occasionally?
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Is there a consultation area nearby, or will semi-private conversations occur at the desk?
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Visibility with patients: An open desk is welcoming, but it might encourage patients in the waiting area to engage team members in distracting and unnecessary conversations. A good solution is to raise the upper transaction counter from the standard height of 42″ to 46-48″, which is above the line of sight for someone seated.
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The building code requires an “accessible counter” section.
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How much storage is needed?
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What size monitors are being installed? Some setups might even use two 32″ monitors for each seated team member.
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What is the preferred decor and budget?
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Where will the printers be placed, and what are their sizes?
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Minimize cluttered designs, and ensure all wiring is hidden from view.
Here is an example of basic design:
Step 1. 2D Floor Plan Sketch
Step 3. Shop Drawings Submission for Production of the Desk
